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Balanced Scorecard Concept “Drs. Robert Kaplan (Harvard Business School) and David Norton originated the concept of a “Balanced Scorecard” approach to measuring business performance. When measuring business performance, they recommended using both traditional financial metrics and strategic non-financial performance measures in order to provide business leadership with a more 'balanced' view of organizational performance.”
"If you're not keeping score, you're just practicing"
--Vince Lombardi, former head coach of the Green Bay Packers
Defining strategy is only a good first step towards business success . Once leadership has clearly identified strategic direction, the process of implementation begins.
During implementation, however, the only certainty is that unforeseen events will force plans to change. An organization, therefore, must be capable of quickly identifying, analyzing and responding to changing circumstances in order to improve performance and meet future challenges.
Harmonic Systems Consulting can help you with the design of a “Balanced Scorecard” approach to performance and change management; utilizing flexible metrics that measure operational performance in different functional areas of your business, evolving with organizational needs as you adapt to ever-changing market conditions.
A “Balanced Scorecard” approach (using both financial and non-financial metrics) to measuring performance against strategy will provide a framework for aligning daily activities with strategic goals, project prioritization and operational innovation throughout the organization, and provide an understanding of the various dependencies between and among different functional areas.
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